I. DELIVERY AND PAYMENT WITHIN  THE CZECH REPUBLIC

A. DELIVERY IN THE CZECH REPUBLIC

PERSONAL COLLECTION

Personal collection is possible at branches of the Zásilkovna store system (Z-Point) or at Z-Box vending machines. 

DELIVERY ON ADDRESS

Prices include VAT

In the case of an order on a working day before 4 p.m., we ship the goods on the same day, otherwise on the next working day after receiving the order. In Prague and the surrounding area, express delivery is possible within 4 hours of the order (order before 2 p.m.)

• The goods will be delivered to the billing address, or to the delivery address, if it is specified in the order.
• You will be informed about the delivery of the goods by SMS or by phone depending on the individual carriers.
• If you use the ZASILKOVNA service, you will be sent a confirmation SMS with a PASSWORD, which you will use when picking up the goods. (Therefore, you do not need any ID card or any other document, and the goods can be picked up by someone else to whom you tell the PASSWORD).ATTENTION: Without knowing the PASSWORD, it is not possible to pick up the shipment - the PASSWORD is unique and for security reasons, we do not know it even at the delivery point.
• You can also follow the progress of the order on the Internet - the link to the page is given in the confirmation e-mail after the order is created.
• During delivery to the carrier, you can change the date and method of delivery.
• If you have special requirements, please write them in the space designated for notes - in case of confusion, you will be contacted by customer service.

-----------------------------------

B. PAYMENT WITHIN THE CZECH REPUBLIC 

• Cash on delivery - the goods will be shipped and paid for by cash on delivery, i.e. in cash upon receipt of the goods, delivered via the Zásilkovna service or others. Note: You cannot pay by card when using the Express Delivery - Prague service and at some delivery points!

• Price of cash on delivery: 50 CZK (incl. VAT).

• Twisto payment. Payment using a Twisto account. Buy today and pay next month according to the Twisto payment terms agreed upon by you

• Deferred payment. Payment using mallpay or Comgate pay account. You buy now and pay later according to the terms of the payment provider

• Bank transfer - the shipment will be sent after receipt of payment to our EUR account at Raiffeisen Bank or FIO bank (you will be informed about receipt of payment by e-mail).

  Bank account for payment in EUR:

  FIO Bank a.s. 2001356198/2010 CZ4220100000002001356198 SWIFT: FIOBCZPPXXX

  Raiffeisen Bank a.s. 5957403028/5500 IBAN: CZ1355000000005957403028 SWIFT: RZBCCZP

  VS: order number

  Online payments: ComGate payment gateway: ČSOB, Česká spořitelna, Equa Bank, Fio Bank, Komerční banka, mBank, MONETA Money Bank, Poštovní spořitelna, Raiffeisen Bank, Sber Bank, UniCredit Bank, VÚB Bank SK, Slovenská spořitelňa SK, Tatra SK Bank. Also using VISA, MasterCard cards, PayPal, Apple Pay or Google Pay. It is also possible to pay using a QR code.

 __________________________________________________________________________________________________________________________________

II. DELIVERY AND PAYMENT WITHIN  THE SLOVAKIA

A. DELIVERY IN THE SLOVAKIA

Individual carriers and the current shipping price will be shown after entering Slovakia in the recipient's address.

PERSONAL COLLECTION

Personal collection is possible at branches of the Zásilkovna store system (Z-Point) or at Z-Box vending machines. 

 DELIVERY ON ADDRESS

Prices include VAT

Note: When the EUR exchange rate changes, the operator reserves the right to change prices in EUR!

-----------------------------------------------------------------------------------------

B. PAYMENT WITHIN THE SLOVAKIA

• Cash on delivery - the goods will be shipped and paid for by cash on delivery, i.e. in cash upon receipt of the goods, delivered via the Zásilkovna service or others. Note: You cannot pay by card when using the Express Delivery - Prague service and at some delivery points!

• Price of cash on delivery: 2 EUR (incl. VAT).

• Bank transfer - the shipment will be sent after receipt of payment to our EUR account at Raiffeisen Bank or FIO bank (you will be informed about receipt of payment by e-mail).

•  Bank account for payment in EUR:

   FIO Bank a.s. 2001356198/2010 CZ4220100000002001356198 SWIFT: FIOBCZPPXXX

   Raiffeisen Bank a.s. 5957403028/5500 IBAN: CZ1355000000005957403028 SWIFT: RZBCCZP

  VS: order number

  Online payments: ComGate payment gateway: ČSOB, Česká spořitelna, Equa Bank, Fio Bank, Komerční banka, mBank, MONETA Money Bank, Poštovní spořitelna, Raiffeisen Bank, Sber Bank, UniCredit Bank, VÚB Bank SK, Slovenská spořitelňa SK, Tatra SK Bank. Also using VISA, MasterCard cards, PayPal, Apple Pay or Google Pay. It is also possible to pay using a QR code.

_____________________________________________________________________________________________________________________________________

III. DELIVERY AND PAYMENT ABROAD

As a standard we deliver to Bulgaria, Denmark, France, Hungary, Germany, Norway, Poland, Austria, Romania, Slovenia. Upon agreement, it is also possible to deliver to other European countries. Individual carriers and the current shipping price will be shown after entering the respective destination country in the delivery address.

If you wish to send your delivery outside the countries of this offer - please inquire about the total price and method of delivery by e-mail or by phone.

Bank transfer - the shipment will be sent after receipt of payment to our EUR account at Raiffeisen Bank or FIO bank (you will be informed about receipt of payment by e-mail).

          Bank account for payment in EUR:

          FIO Bank a.s. 2001356198/2010 CZ4220100000002001356198 SWIFT: FIOBCZPPXXX

          Raiffeisen Bank a.s. 5957403028/5500 IBAN: CZ1355000000005957403028 SWIFT: RZBCCZP

          VS: order number

Online payments: ComGate payment gateway: ČSOB, Česká spořitelna, Equa Bank, Fio Bank, Komerční banka, mBank, MONETA Money Bank, Poštovní spořitelna, Raiffeisen Bank, Sber Bank, UniCredit Bank, VÚB Bank SK, Slovenská spořitelňa SK, Tatra SK Bank. Also using VISA, MasterCard cards, PayPal, Apple Pay or Google Pay. It is also possible to pay using a QR code.